Contact Us
Have questions or inquiries? Feel free to contact us. For abuse complaints or subpoena submissions, please email us. View our company policies for more information. We’re here to assist you.
Client Area
Frequently Asked Questions
Geolocations Available
NocRoom offers IPv4 leasing in Miami, Dallas, Los Angeles, and Las Vegas. Each location features enterprise-grade infrastructure for VPS with IPv4 leasing.
Routing Authorizations
Get free updates on Whois, Geolocation, DNS Delegation, ROA/RPKI*, and Route Objects (IRR). We provide LOA via email as standard. *ROA/RPKI is only available on our non-legacy IPv4 subnets. Route Objects (IRR) are created for legacy status IPs with LOA.
Money Back Policy
There are no refunds or partial refunds under any exception.
Payment Methods
We accept MC/Visa, AMEX, Discover, checks and bank wire or ACH. We also do accept Bitcoin or many other popular cryptocurrency for payment method. Invoices above $1,500 must be paid via bank wire strictly.
Setup Time / LOA Provision
Orders are processed and LOA emails sent within 24-72 hours, but typically 24 hour estimate usually during normal sales hours (9am – 5pm PST)
Can I use my own ASN?
Yes, we provide you the LOA permitting you to advertise at your ASN. When you order, you’ll provide us the ASN.