BY SIGNING UP FOR AND/OR OTHERWISE ACCESSING ANY OF THE SERVICES OR PRODUCTS OFFERED BY NocRoom, INC. YOU AGREE TO BE BOUND BY THE TERMS OF THIS IP LEASING AGREEMENT.
Please read these terms and conditions carefully. This agreement shall become effective as of the date of (1) your electronic signature on or acceptance of this agreement, (2) the activation of your account or (3) your receipt of an email from NocRoom confirming your order, whichever happens first.
NocRoom Inc. provides no warranty on accessibility to any third-party website, the behavior of third-party websites’ filters, firewalls or other factors that may prevent you from using our IPv4 or IPv6 services with such third-party sites.
1.1.1. NocRoom provides IP leasing services with the expectation that the leasing customer (aka “Client”) does not use our services in violation to our AUP (Acceptable Use Policy) and ToS (Terms of Service). Client is responsible to abide by legal laws and third party sites’ policies that may apply for visitors.
1.1.2. NocRoom will not be held responsible for any issues that may arise outside our network, our control while Client’s services are active. We are not responsible for the following, but not limited to: network issues, usage issues, accessibility issues, blacklisting of any kind.
1.1.3. NocRoom will provide IP leasing Client dedicated IP leasing subnets. This means, we provide you a Letter of Authorization (LOA) permitting you and your ASN (network provider) to lease our IP addresses, assuming you abide by our policies and pay in a timely manner each month. These IP addresses are not shared among other customers, therefore they are considered dedicated to the Client solely until cancellation or termination of services is made.
1.1.4. All use of Web Site Space and provision of services to you by NocRoom shall be subject to all terms and conditions set forth herein, including the Acceptable Use Policy. You may not attempt to expand or alter these rights or NocRoom’s services by entering into multiple agreements.
2. COURTESY SERVICES
NocRoom Inc. provides additional add-on services as a free courtesy to IP leasing customers which include the following: Whois updates (aka SWIP), Route Objects, Geolocation Updates, DNS Delegation.
2.1. Add-On Services
2.1.1. Whois: changes can be updated upon support ticket submission by Client. Whois changes are limited to the following fields: Name, Company Name, Address, ASN number. You must provide valid information in full. No vanity or fabricated name or company name will be accepted. Minimum size for qualification is a /22 or larger sized subnet.
2.1.2. Route Objects: route object requests can be provided by the customer upon support ticket submission. Requests may take approximately 24 hours to propagate globally. Minimum size for qualification is a /22 or larger sized subnet.
2.1.3. DNS Delegation: DNS delegation can be provided to IP leasing Client with minimum /22 size subnets, no exceptions. Client must submit a support ticket and provide nameservers (i.e., ns1.yourdomain.com, ns2.yourdomain.com).
2.1.4. Geolocation: Clients leasing minimum /22 sized subnets may request geolocation changes by submitting a support ticket with both City & Country for the intended location change. Submissions are made by NocRoom through a geofeed pulled by select geodatabase providers. These changes are done solely and strictly by the geodatabase providers outside NocRoom’s control and accessibility. Requests for geolocation updates may take anywhere from 3-7 days estimate, occasionally longer depending on 3rd party geodatabase providers. We provide no warranty or guarantees on geolocation updates, no credits or responsibility whatsoever.
Client may cancel anytime prior to the 30 days before the due date listed on the invoice of the month, which is the standard regardless of billing cycle chosen upon order (monthly, quarterly, semi-annual, annual). Client is responsible to immediately drop announcements of canceled IP address subnets by the day of cancellation request.
3.1.1. NocRoom provides no refunds whatsoever on any IPv4 or IPv6 leasing, independent of any outside sources or events that may or may not affect the Client at time of usage. No exceptions are made to this policy.
3.1.2. Client is responsible to pay no later than the due date listed on the invoice of each month in full. Payments that are not made in full by the due date listed on the invoice of each month will result in service termination without warning to Client.